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frequently 
asked questions

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design faq

What are your prices for a new logo?
Curious about the price tag on our logo packages? Head over to our Logo Pricing page for the juicy details.

If you’re cooking up a general design scheme, we’re all about custom quotes.
Your graphic design dream has its own vibe, and we want to hear all about it. Contact us here, and we will get a quote back to you that won’t leave your wallet feeling shook!

What is your process?
For your brand’s logo, expect a quick questionnaire – our way of getting to know the real you (or your brand personality). With that info, we’ll whip up a quote that’ll make you grin from ear to ear.

As we dive into the design process, we’ll be glued to you like a trusty sidekick, making sure the final artwork is your idea of perfection. And if you’re feeling the urge to see your creation in print, we’ve got that covered too!
Ready for a design fiesta? Let’s boogie!

What’s the deal with revisions?
We’re all about making you happy! Once we whip up the initial design, you get two rounds of revisions to ensure it’s spot-on. We want your project to be perfect, so let’s tweak until it’s just right!

What is your turnaround like?
Expect logo concepts in 2/3 weeks and design work within 1. Our team will always touch base with you before we start to give you a heads-up on when things will be ready.

I need my design work printed out.
No drama! We’ve got your back on print too – just spill the details on what you want, and we’ll make the magic happen!

Can we have ongoing design work for our business?
Yes! If you’re all about that ongoing design bliss, contact us here, and we’ll whip up a package that’s like a match made in design heaven. Let’s turn this into a design romance that lasts!

Website faq

Can I have a price for a new website?
Giving you a straight-up answer on this one is like trying to predict the weather – it depends! Are you eyeing a standard website, or is it an e-commerce adventure? How many pages are on your wishlist, and do you fancy some cool integrations?

Let’s skip the guessing game. Chat with us about your needs, and we’ll toss in a questionnaire to unravel the website magic together!

What sets your web design and development service apart from others?
First off, forget about templates – we don’t do cookie-cutter! Every website we craft is a custom masterpiece, perfectly aligned with your needs and branding.

We don’t just stop at eye-catching designs – we weave in some marketing magic to make sure your site not only turns heads but also works its charm on converting leads.

And guess what? Your backstage pass to success includes direct access to our in-house web maestro. Need a tweak here or an update there? Consider it done – because your website deserves nothing but the VIP treatment!

How do you ensure that websites are mobile-friendly and responsive?
Using Figma, we meticulously design both desktop and mobile versions, ensuring your entire website is not just 100% mobile-friendly but also seamlessly responsive.

What is your timelines for websites?
Once all assets are collected, we typically allow 4 months until launch. Our success team will be right alongside you throughout the build, providing regular updates if anything changes

What platforms and technologies do you use in web development?
WordPress, and it isn’t just a platform; it’s a web development superhero.
As the world’s most common platform, it brings a powerhouse of versatility, user-friendliness, and a massive community of developers.

This means your website doesn’t just look good; it’s backed by a robust foundation that ensures scalability, security, and a wealth of features. So, when we say we’re using WordPress, we’re not just building a website; we’re crafting an online masterpiece.

Do you offer maintenance and support services after the website is launched?
Absolutely! We’re not leaving you in the lurch. If the hustle of website upkeep isn’t your thing, hand it over to us. Monthly, we’ll roll up our sleeves, dive into the backend, update plugins, themes, and tighten up security if needed.
Just a little housekeeping, all at our hourly rate. Keen? Drop us a line!

Marketing faq

What is digital marketing, and why is it essential for my business? Digital marketing encompasses all marketing efforts that use the internet or electronic devices, targeting audiences through platforms like search engines, social media, email, and websites. It’s crucial for modern businesses because it allows for precise targeting, measurable results, and the ability to reach customers where they spend a significant amount of their time: online.
How much should I budget for digital marketing? A: Your digital marketing budget should align with your business goals, target market, and competitive landscape. It’s not a one-size-fits-all answer, but starting with a clear goal and understanding the average costs within your industry can help. A consultation with our team can provide a tailored strategy to fit your budget and maximize ROI.
How long does it take to see results from digital marketing efforts? The timeframe to see tangible results varies by strategy. Pay-per-click (PPC) campaigns can generate immediate traffic. At the same time, search engine optimization (SEO) may take several months to improve organic rankings significantly. The key is consistency and optimization based on performance data.
How do I measure the success of my digital marketing campaigns? Success is measured using key performance indicators (KPIs), such as website traffic, conversion rate, lead generation, and return on investment (ROI). We utilize advanced analytics tools to track these metrics, ensuring we can continuously optimize your campaigns for the best results.
Can I target specific audiences with my digital marketing campaigns? Absolutely. Digital marketing excels at targeting specific demographics, interests, and behaviours. Platforms like Google Ads and Meta (Facebook and Instagram) offer sophisticated targeting options to ensure your message reaches your ideal audience efficiently.
What makes your digital marketing services different from others? Our approach is grounded in deeply understanding our clients’ businesses and goals. We offer bespoke strategies tailored to your unique needs, not cookie-cutter solutions. Our global team ensures around-the-clock attention to your campaigns, and we pride ourselves on transparency, communication, and measurable results.